Do Darn Tough socks have a lifetime warranty? Believe me, I once asked that question myself.
When my wife first showed me the $20 socks she’d just bought, I have to admit that I was underwhelmed. They were just plain black athletic socks with a subtle blue stripe on the side, and they weren’t even the cushioned kind. I felt a little guilty saying it, but I told her that she could’ve found a much better pair at Target for half the price. “Yeah, but they don’t have guaranteed lifetime warranties,” she said, and then took out the rectangular paper strip that was wrapped around her new pair of Darn Toughs and handed it to me.
“What’s this?” I asked.
“It’s my Darn Tough warranty card. Buy any pair of their socks, and they will replaced anytime they wear out,” dhe explained.
“So what if they wear after ten years?” I challenged her.
“Then Darn Tough will send me a new pair, free of charge,” she replied confidently.
The exchange lasted only about five minutes but occupied enough space in my brain to send my fingers typing frantically, “Do Darn Tough socks have a lifetime warranty?” on Chrome. Here’s what I found.
Darn Tough is so confident that it offers a lifetime guarantee on its socks. If the socks wear out, tear, or develop holes, Darn Tough will replace them for free.
Imagine buying a pair of socks with a lifetime guarantee. That’s a lot of wear for your buck. But here’s where it gets awesome: Not only do you have durable, long-lasting socks, but if they’re ever damaged or worn out, Darn Tough will replace them for free.
For more guidelines on how to go about receiving a replacement pair, continue reading.
How Long Do Darn Tough Socks Last?
Most Darn Tough Socks customers would agree that their socks last for ten years or more. However, they might last even longer if you care for them properly. While it is true that many people get great use out of Darn Tough Socks, their longevity also depends on how well you treat them.
Darn Tough socks are made of quality wool material, but this does not mean they will not shrink if you wash them incorrectly or expose them to too much heat. These socks can survive hundreds of miles through all kinds of travel and physical activity, but only if you take care of them in return!
And then, when the socks finally wear out, and gaping holes appear in their heels—holes so wide that any Christmas gift Santa probably put in those socks would fall out overnight—you can send them to Darn Tough for substitution. But how do you do that? Let’s find out.
How To Return Darn Tough Socks?
Darn Tough knows that once you try its socks, you will be a customer for life. So they offer two no-hassle return policies:
- 90-day: If you purchased your Darn Tough socks from darntough.com but aren’t satisfied with what you got, you can return them to the company’s headquarters in Vermont within 90 days. The best part? They’ll cover the additional shipping costs too!
- Unconditional Lifetime Guarantee: Your socks are protected under Darn Tough’s unconditional lifetime guarantee if you:
- i) desire to return your Darn Tough socks bought from a third-party seller, ii) want to return the socks purchased at darntough.com after the prescribed 90 days of purchase have elapsed;
In both cases (i) and (ii), the returnee will bear all shipping and return costs.
How To Replace Darn Tough Socks?
Replacing a pair of Darn Tough socks is easy. Just send them the damaged socks and the warranty form, and they’ll verify your request. Then they’ll ship you a fresh pair of replacement socks right to your door!
Once you’ve gone through the steps outlined below, you’ll be able to get a pair of brand new socks.
Bought At darntough.com Within The Last 90 Days
If you purchased Darn Tough Socks from their website within the last 90 days, here’s how to return or exchange them.
The first step is to find and identify the socks you want to be replaced on the Darn Tough 90-day return window. Once your return is authorized, you’ll receive some instructions concerning your return in your email, plus a prepaid shipping label.Print out the label and attach it to the socks you want to return (which must have been packaged in a suitable shipping bag).
Step 2: Get a Refund Confirmation
When you return an item to Darn Tough’s store, the store will inspect it. Upon finding that your item has been returned in good condition, the store will confirm your refund. This confirmation may take about 48 hours.
Step 3: New Socks Arrive!
Once you’ve completed all the steps above, your new socks will be on their way to you.
Darn Tough Socks Bought Elsewhere
If you didn’t buy your Darn Tough socks from darntough.com, or if it has been 90 days since the date of purchase, you can still receive a replacement pair because of the Darn Tough Unconditional Lifetime Guarantee. Just follow these steps to process your request.
Step 1: Remove and Check
You might want to check your socks for holes or visible signs of wear and tear. If you find any, package those puppies for replacement.
Step 2: Online Form
To make a warranty claim on your socks, you’ll need to fill out the form provided by the manufacturer. Kindly send your completed form via email to the Vancouver office.
If you’d like the returned socks to be exchanged with a different size, indicate your preferred size in the warranty form. Otherwise, Darn Tough will send a new pair of socks, alright, but they’ll be the same size as the ones you returned.
Step 3: You Ship
Ship your socks with a printed copy of your warranty form. The company is responsible only for the socks, not the cost of shipping them to their office, so you will pay for that expense yourself. Moreover, if any pair of socks is lost in transit—as happens quite often with socks—the company will not replace them and certainly will not be liable for the lost socks.
Also, provide a form for each pair of socks if the socks you want to be replaced vary in size and gender. If they are all the same design, though, feel free to use one form only. In addition, please do not tape the socks onto the warranty form; they will need it for processing your return.
Step 4: Receive Code
You will be sent an email with a code. You will use the code on darntough.com to track your exchange’s progress.
Step 5: Shipping
Darn Tough will ship a new pair of socks to you. Please note that if you returned multiple pairs of socks, your returns might arrive in multiple shipments.
If you returned more than four pairs of socks, however, all the replacement pairs will be shipped to you in one parcel. Please remember that the return/exchange process may take 7 to 10 business days.
Step 6: Replace
The last step will be your lucky moment when you peek into the mail and discover that your new socks have arrived.
Where to buy Darn Tough Socks
Though Darn Tough socks are made in Vermont, you can purchase these woolen wonders from many retailers across the globe. Online shoppers should definitely check out these websites:
takeaways: Do Darn Tough Socks Have a Lifetime Warranty? Yes!
The best thing about Darn Tough socks is that their manufacturer will replace any pair of its socks that you find defective. This means that you are guaranteed to get your money’s worth, which is impressive when you consider how expensive a pair of Darn Tough socks can be.
To get your worn-out socks replaced, follow the steps outlined above. The return process is relatively painless if you adhere to the rules.
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